Items purchased from Made in Kansas City are eligible for refund if the return process is started within 14 days of delivery. Customer is responsible for return shipping to return address listed on package. Returns can be dropped off at the Briarcliff, Corinth Square, and Prairiefire locations with an order number and contact e-mail. Please note that the refund cannot be completed at time of drop off by in-store staff, but will be processed within 1-2 business days. You will receive a confirmation e-mail when the refund is processed.

After 14 days from delivery, so long as the same or similar product is in stock, the item can be returned for store credit or exchange. Apparel items must be unwashed and unworn to be eligible for return.

Sale items are final sale.